What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your AC system needs repair at your Gainesville home and you have no idea what to expect. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to not be sure what they’re going to do could add even more unnecessary stress. Not to worry! Service Experts Heating & Air Conditioning is here to fill you in on the general A/C system repair process so you’ll be prepared when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to inspect it to confirm that it’s not simply a thermostat settings error. The technician will verify the thermostat is programmed to cool and then decrease the temperature to see if that will activate the air conditioning system. A flawed or improperly connected wire could be all that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then likely request to see the air conditioning equipment. Similar to a doctor, the service tech will begin their trial and error testing process. There are several factors that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the repairman to check all the possible sources starting from the most standard issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the AC diagnosis, they will probably check the air filter to verify it’s not blocked or requires replacing. They will check the air conditioner’s refrigerant levels, verify the air condenser fan is circulating properly, make sure that the size of your AC is right for the size of your house, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning repairman has determined the trouble, they should explain all your choices to you. The discussion will generally start with the technician explaining what the problem is, what part (if any) failed, how or why it failed, and what function that part has for your air conditioner.

The technician will then go into your choices, which will entail replacing the part and correcting the problem, but might also include upgrading parts of the A/C, the AC itself, or your complete heating and AC system. In particular cases, it may make more sense to purchase a whole new HVAC system, particularly if the A/C system is past its prime, or susceptible to breaking down again and end up causing you to spend more on A/C system repairs by the time it’s all said and done. The service tech will explain how much time, effort, and cost it will take to rectify the trouble.

The service tech might now explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This generally includes yearly maintenance, which not only helps avoid an A/C system breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert AC repair centers will offer an annual service plan so you don’t have to stress about making future HVAC tune-up appointments for your home.

At the end, they will go over the process for repairing the failed part or fixing the issue. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts required and schedule your new appointment to fix the AC. Or, if the necessary part is already available on their van, they will begin the air conditioner repair work with your permission.

Always know that throughout Gainesville your system is in good hands with Service Experts Heating & Air Conditioning. Our service techs are ACE-certified and have been through extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your A/C system repair, give us a call 24/7 at 352-414-4006 and we’ll be happy to discuss the process.

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