What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Gainesville home and you have no idea what to expect. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to not be sure what they’re going to do could add even more unnecessary stress. Not to worry! Service Experts Heating & Air Conditioning is here to inform you on the general A/C system repair process so you can be ready when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to check it to confirm that it’s not simply a thermostat settings issue. The technician will verify the thermostat is programmed to cool and then decrease the temperature to see if that will activate the air conditioning system. A flawed or improperly connected wire could be all that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The technician will then likely request to see the air conditioning equipment. Similar to a doctor, the service tech will start their trial and error diagnosis process. There are several factors that could be the culprit of an air conditioner that isn’t functioning properly, and it’s up the technician to inspect all the possible sources starting from the most usual issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the AC diagnosis, they will most likely check the air filter to verify it’s not clogged or requires replacing. They will inspect your air conditioner’s refrigerant levels, verify the air condenser fan is circulating properly, make sure that the size of your air conditioner is right for the size of your house, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the A/C system repairman has determined the trouble, they should explain all your choices to you. The conversation will generally start with the repairman explaining what the issue is, what part (if any) failed, how or why it failed, and what function that part has for your air conditioner.

The technician will then go into your choices, which will entail replacing the part and fixing the issue, but might also involve upgrading parts of the A/C, the air conditioner itself, or your entire HVAC system. In particular cases, it may make more sense to invest in a whole new HVAC system, particularly if the A/C system is past its prime, or susceptible to breaking down again and end up causing you to spend more on A/C system repairs in the long run. The service tech will explain how much time, effort, and cost it will take to rectify the trouble.

The service tech might now explain what could have been done to prevent the issue or part failure and how to prevent a future issue. This generally includes yearly maintenance, which not only helps avoid an A/C system breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert air conditioning repair centers will offer an annual service plan so you don’t have to stress about making future AC tune-up appointments for your systems.

At the end, they will go over the process for repairing the failed part or fixing the issue. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts required and set up your new appointment to fix your air conditioner. Or, if the part required is already available on their van, they will begin the AC repair work with your permission.

Always know that throughout Gainesville your system is in good hands with Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your air conditioning repair, give us a call 24/7 at 352-414-4006 and we’ll be happy to discuss the process.

Contact Us